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General inquiries, account support, and maintenance.
We are here to assist you.
Urgent Maintenance
If you require urgent out-of-hours maintenance (e.g., burst water pipe, severe gas leak, or electrical fault), please contact our approved tradespeople directly.
* If you arrange for an urgent repair that is not classified as an emergency under the Residential Tenancies Act, the landlord may not be required to reimburse you. If unsure, please refer to your lease agreement.
NON-URGENT
REPAIRS
If your maintenance request is not classified as an emergency, please submit a detailed request via your tenant portal for action during business hours.
ACCOUNT
QUERIES
For rental payments, ledger requests, and general account inquiries, please email our property management team directly.
RESPONSE TIME: 24 BUSINESS HOURS
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Every detail, connected. Every move intentional.
Boutique real estate services in Melbourne, VIC.